Global Cruise Company
 
 
Introduction

Carnival, The World's Most Popular Cruise LineĀ®, has 24 ships sailing to The Bahamas, Caribbean, Europe, Mexican Riviera, Alaska, Hawaii, Canada, New England, Bermuda, Australia, New Zealand and the Pacific Islands. Helm was asked to look at the hand sanitisers on board the cruise fleet due to increasingly acute outbreaks of the Norovirus.

Problem

The existing alcohol based sanitiser was not effective.

Action

We surveyed and evaluated each ship for potential dispenser siting and a new formulation of sanitiser was introduced.

Improve

We put in a more cost-effective product with a better dispensing mechanism

The project was a complete success with the (11 ships) UK fleet and as a result, was adopted by Carnival Cruises globally (over 100 ships).

In line with the Helm methodology of continuous improvement, product formulation has now been further enhanced - at no increased cost - and is being released across the fleet.